PAYMENT POLICY


Pricing

The product prices and shipping prices on our website are in New Zealand dollars and exclude government tax (GST).

GST (if any) is shown on the check-out page and depends on the country of your delivery address. For deliveries within New Zealand, the NZ government charges 15% GST. For deliveries in Australia, the NZ government charges 0% GST. However, if your order value is greater than 1,000 AUD, the Australian government charges you 10% GST directly through customs.

Shipping costs (if any) are shown on the check-out page. We provide free shipping, click here for more details


Payment methods

The Water Filter Company offers the following payment methods. No additional fees are charged. We never have full knowledge of payment details provided:

POLi

Secure internet banking. You can choose from the following banks:

  1. ANZ
  2. ASB
  3. BNZ
  4. The Co-operative Bank
  5. TSB Bank
  6. Westpac
  7. Kiwibank

Debit card or credit card

Credit card payments are processed by our payments service partner Stripe. You can pay with the following cards:

  • VISA
  • MasterCard
  • Maestro
  • American Express
  • JCB
  • Union Pay
  • Discover

Paypal

Pay with Paypal, or with a credit card through Paypal.

Afterpay

Pay in 4 installments without interest.


Invoice

After placing an order you will receive an order confirmation email which contains an invoice in PDF format


Invoice amendment

Invoices can not be amended after completing an order. An order is considered completed once the parcel is handed over to the shipping company


Failed payment

In the unlikely event of an error during the payment process, please contact us at sales@waterfiltercompany.co.nz